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Trends and News on Sports Field Maintenance Operations and the Community. Tru Mark Athletic Field Marker provides tips and notes on field marking equipment and operations, trends in the sports turf industry and future trends impacting the local community.




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Wednesday, April 22, 2009

Testimonial on Product Longevity

It is always great to get a parts order from an existing customer. It is even greater when they add a short testimonial about your product.

Recently a customer made a replacement parts order and added in the comments section of the on-line order the following statement.

"We have had our E-100 [athletic field marker] for about 14 years and it continues to work well. Thanks!"
Phil, QMFA Field Manager

As part of our customer follow-up activities we try and give the customer an opportunity to make a short response to how their equipment is performing and asking for feedback on how we can make the product perform better and increase the ease of maintenance and operations.

In many cases we'll try and post these testimonials, nothing is better than word of mouth advertising and we feel this is the next best thing to a face to face or phone call endorsement.

The Model E-100 athletic field marker was the industries first 12-volt diaphragm pump technology back in 1995. The steel construction with powder coated and zinc plated finish has made this a long duration field marking equipment item. Even after the luster has worn off customers continue to use this versatile, easy to maintain, and ergonomic designed unit through many changes in volunteers and field operation managers.

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